AI-first is a totally new way to deliver customer service. The entire Orbina AI platform is powered by AI—so customers get instant support with an AI agent, support agents get instant answers with an AI copilot, and support leaders get instant AI insights.

User-Friendly and Efficient Dashboard

Orbina’s user-friendly dashboard allows you to seamlessly integrate with the tools you use daily. Our open API and robust integration framework ensure a smooth workflow, enabling you to achieve maximum efficiency.

Understand Your Customers' Emotions

Gain deeper insights into your customers' emotions with our advanced sentiment analysis. This feature automatically evaluates the tone of conversations, helping you identify feelings like satisfaction, frustration, or excitement about your brand. Sentiment analysis allows you to improve customer experience and respond more effectively.

Easy-to-Use Smart Integrations

Thanks to our open API and robust integration framework, you can seamlessly connect with the tools you use daily. This creates a unified ecosystem and ensures unmatched efficiency.

An Inbox to Track Your AI Interactions

We offer an optimized inbox where you can track your AI interactions in real-time. Easily monitor and manage conversations, track user engagement, and receive instant updates.

Train Your AI with Data Sources

Enhance your AI's capabilities by integrating and training it with various data sources. Whether it’s customer interactions, industry-specific content, or proprietary databases, you can provide your AI with the information it needs to become smarter and more accurate. This powerful feature ensures your AI continuously learns, adapts, and provides relevant responses tailored to your unique business needs.

API-Driven Personalized Responses

Set up dynamic AI Actions that enable your Chat AI to access and process data from any connected API, delivering personalized updates and responses.

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