Getting Started with Orbina Chat AI

In your chat ai platform, you may need to create an account name for each account to establish connections between different accounts and easily see which chat ai is linked to which account. This process can make managing each account easier, especially if you have multiple accounts.

1. Enter your "Account Name".

   
   

2. Click on the "Let's Get Started" button.

   
   

👌🏻 That's cool. We're about to embark on an exciting journey. Are you ready?

Build your knowledge base

The next crucial step to setting up a successful customer service offering is building your Knowledge Hub with support content. Having a strong content base early on enables you to automate more than 50% of inbound conversations using our AI Agent, provide all teammates with a personal AI assistant, and increase the number of customers who self-serve via your Help Center. Plus, it’s more efficient to manage all your internal and external content in one place.

• Website Crawling

  
  

  Website crawling by Orbina Chat AI is the automated process of scanning and collecting information from websites. By selecting this button, our AI analyzes the content of the specified URL and semantically structures it.

  
  

1. Enter your "Website link" in the URL field.

   
   

2. Click on the "Save and get all my links" button.

   
   

• Text Generated

  
  

Enhancing the overall quality of responses, the Alt Text Generator feature in Orbina AI significantly improves your AI interactions, boosting response effectiveness and informativeness by up to 60%. Alt text, or descriptive text, is crucial as it helps the AI to better understand the context and relevance of images, leading to more accurate generated responses.

1. Enter your "Type your title" and "Type your content" in the field.

   
   

2. Click on the "Import the content & create my Orbina AI" button.

   
   

• File Upload

  
  

Chat AI can read PDF files and analyze the text, images, and tables within them. It accurately interprets the written content in the PDF and extracts table data in an organized manner. It improves the overall quality of responses and allows your AI to get to know your company best.

1. Please enter your "Click to upload".

   
   

2. Click on the "Import the content & create my Orbina AI" button.

   
   

• Generate Q&A

  
  

Orbina Chat AI allows you to teach your AI specific Q&A pairs that you want to establish permanently. This way, you can enhance your AI's knowledge and enable it to operate automatically on your behalf. Additionally, you can clearly define critical questions and their precise answers that are important to you.

1. Please enter your "Type your question" and "Type your answer" in the field.

   
   

2. Click on the "Import the content & create my Orbina AI" button.

   
   

👏🏻 Congratulations, you are ready now.

💡Tip

Need more help? Get support at info@orbina.ai

Find answers and get help from Orbina Support and Community Experts